About Us > Customer Service > Terms of Trade & Recommendations
Testimonial from Anne Anne Stevens - Nelson
Patricia Warhurst and Precious “Thank you again for all that you have done for Precious and I. Words do not do justice to the appreciation I feel for all your gentle guidance that has vastly improved our ‘way of going’ and understanding of each other. You have been pivotal to us making a large quantum leap in the last year.”
Ceila Sowman and Kriss Russell
Equine Positive Learning
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Terms of Trade & RecommendationsBookings for courses: - the process 1) Type of course, dates, times, number of hours and travel arrangements agreed. 2) Your course booking is not secured until either the flights are booked by you or a 20% deposit is paid – receipt on request. 3) Flight details or deposit received – course date is then confirmed and booked in. 4) A draft overview of the course with facilities and equipment required will be sent to you for feedback/ discussion / adjustment. 5) Final program overview sent to you – to be used for promotion and sent to those attending. 6) Payment is required at the end of the course, invoice and receipt available. 7) Cancellation – notice within more than 10 days half of the agreed fee payable. Less than 10 days notice three quarters of the agreed fee payable.
Booking for Private and Group Lessons:-
Health and Safety: - Equestrian sport is a high risk sport and safety awareness is important at all times. I will do my utmost to promote as safe an environment as possible but will not accept responsibility for riders, their horses, their support people, poor equipment or unsafe facilities. |